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FAQ

Here you will find the answer to the most frequently asked questions about our service .

How is the security of my documents?

“Arvforalle uses bank level AES-256 encryption, SSL using 248-bit certificates. This way your information is protected by the highest possible security on our server. You also decide on roles and access levels for you family or close ones regarding what content they should be allowed to access.” Read more


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Privacy Policy

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Access levels while living

Access levels while living is decided by the user and can be changed by the administrator / account owner at any time. We suggest that you choose 1 person as your “Power of Attorney”, and that this person is not your closest family.

Access after you are incapasitated or have passed away.

Your Arvforalle account and its content will be made available to the persons you decide should manage your estate and legal testament after you have passed away. The content of your account will only be available when a public death-certificate is presented to the Arvforalle- lawyers. See Terms of Use

 


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What guarantees do I have that the agreements are legally binding

The legal documents that we will provide for you in you Arvforalle-account is validated by our partner-lawyers, highly reputed and experts in their field. As partner to Arvforalle the documents validated sort under the partner-lawyers insurance policies if there should be legal disputed over the documents after you pass away. Read more

Prices and terms

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What happens if I stop paying for storage

If you stop your account, we will keep your account contents for 6 months after last payment. We will by the end of this period send you a reminder email that your content after this will be erased in line with our Privacy policy terms. Should you decide to re-activate your account within the 6 months period, all content will be available to you again. Read more…

Technical questions

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Support

You can contact our Support / Helpdesk 24/7 from all over the world by using our chatbot or email us. You can also make appointments by videoconference with our team if you have the appropriate account level..

Additional video services and how to order

Our videoconference-system is available to you from your home-computer or Ipad etc. The order system will guide you through all account settings and payment of your Arvforalle package.

Can’t find what you’re looking for?

Here are some more links to relevant content that might interest you

 


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Are You Our New Partner

Arvforalle would like to work with others to provide unique customer benefits. Contact us for a non-binding conversation about how we can provide even better service to our customers.
Ta kontakt med oss på kontakt@arvforalle.com eller ring en av våre partnere:

Jon Bugge Tlf: +4745208404
Anni Onsager Tlf: +4793434111
Jens Kobro Tlf: +4790604020

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